Whether you know it or not, you are engaging in physical therapy management practically every single second that you are open for business. And sometimes even when you are not.
Physical therapy management consists of how you manage your practice, how you treat your patients, your employees, how they interact with each other. And you can also throw in your relationship with other business people you conduct enterprise with.
Physical therapy management is something you should keep a constant eye on. Is your business being conducted properly? Are you losing clients, gaining them or even just stagnating? If so, why? It could have to do with your physical therapy management practices, or lack thereof. Not only that, but it is something you should always strive to improve upon. And you should make sure all members of your staff are aware of this too.
One of the first things you need to do is have a physical therapy management plan in place before you ever even open for business. Have every member of your staff present when you lay out what your physical therapy management policies will consist of. Let your employees know what you expect out of them. And always let them know that they are free to come to you with suggestions as to how you can improve your physical therapy management.
It was mentioned above that you are sometimes engaging in physical therapy management even when it is not business hours. What this means is that often when you have interaction with others you may find occasion to mention what it is you do. When doing so, if people sense sincerity on your part it could very well help to drum you up some new clients. This is conducting physical therapy management and maybe not even knowing it at the time.
And always treat every one of your clients as the valued people that they are. Don’t just do this to keep them coming back. Do it because you really mean it and want to. This kind of physical therapy management could also benefit you two-fold. That is because people talk, and when they tell others how well their therapist treats them that is literally free word-of-mouth advertising.
And the same applies to your employees and how they treat each other. Good physical therapy management will consist of calling on them to show one another respect. Regardless of what their position may be in your practice, let them know that they are all to be treated equally.